Fowtickets - Simple Customer Support Software With Ticketing System And Knowledge Base
Fowtickets - Simple Customer Support Software With Ticketing System And Knowledge Base

Fowtickets - Simple Customer Support Software With Ticketing System And Knowledge Base

by Developer
  • Uploaded : 30th August 2023
  • Views : 34
Overview :

Fowtickets Simple Laravel Customer Support Software With Ticketing System And Knowledge Base dedicated to people and website owners that provide specific services and want to add a ticketing system to their website or have a helpDesk to provide assistance to customers. This system contains many features that will help to provide good support to your customers.

Features Ticketing System:

Experience seamless issue management with automated routing, collaborative tools, and performance analytics.

Knowledge Base:

Unlock a wealth of information with structured resources, guides, and efficient search functionality.

Agents and Departments:

Elevate collaboration and issue resolution with organized support teams and efficient routing.

Email Notifications:

Stay informed with real-time updates on ticket status, agent responses, and resolutions.

Account Notifications:

Receive important account updates and information to stay informed.

OAuth Options (Facebook and Google):

Simplify login with OAuth options, providing a convenient and secure experience.

Email Verification:

Enhance security by confirming account ownership through email verification.

Two-Factor Authentication (2FA):

Add an extra layer of protection with two-factor authentication for secure logins.


Translate any language website easily through the translation system available to you as an admin.

RTL Supported:

Ensure seamless compatibility with Right-to-Left, enhancing accessibility for diverse audiences.

Requirements Server Requirements PHP 8.1x Operating System : Linux or Windows Shared, VPS or Dedicated Server MySql: 5.7+ PHP Extensions BCMath Ctype Fileinfo JSON Mbstring OpenSSL PDO pdo_mysql Tokenizer XML cURL zip GD Demo and documentation Frontend Link : User access details Link : Email : Password : User1234 Agent access details Link : Email : Password : Agent1234 Admin access details Link : Email : Password : Admin1234 Documentation Link : Installation

You will get a full guide to install the script, but you can always ask for our help by ordering our service for 25$.

News And Updates ChangeLogs Version 2.0 - Completely new and improved version Version 1.3 [NEW] Email Notifications Added [NEW] User Notifications Added [NEW] Email Verification Added [NEW] 2Fa Authentication Added [UPDATE] Admin panel design Version 1.2 [NEW] Advanced search added [FIX] Ticket Attachments error fixed [FIX] SMTP save changed error fixed Version 1.1 [NEW] Facebook Oauth Added [NEW] Dynamic Pages Added [UPDATE] User Panel Updated [UPDATE] User Details Updated Version 1.0 - Initial Release

FAQs :

To ensure the quality and safety of the item, you should thoroughly check overview description, demo, comments and read reviews from previous buyers if available. Initial support is available with each item & 15 days refund policy is available when your purchased item does not work.

The process for getting support is easy after buying item you can directly get support from developer through ticketing system, support ticket is replied by the developer & reply time will vary depending on the developer. Typically, you can contact the customer support through a support ticket system. Developer should be able to help you with any technical issues or questions you have about the item.

If you are not satisfied with the code you purchased, you should first try contacting the developer to see if they can provide assistance or a resolution. If you are still not satisfied, you may be able to request a refund. Be sure to request refund within 15 days of purchase as per refund policy and guidelines.

A refund request may be denied if the code has already been used or modified, or if it has been longer than the platform's refund period (15 days). Additionally, refunds may be denied if the issue with the code is due to user error or if the code has been intentionally modified or altered by the user.

Payment options when buying item will be typically, payment options can include credit/debit cards, PayPal, Razorpay, and other payment gateways.

Customisation is additional and subject to developer time availablity. So please ask the developer & confirm before making any purchase. Click on Request Customisation button below Buy Now Button or below Request Quote button.

We provide support to each clients by ticketing system with 100% guarantee reply, only for the period as per support plan terms. Support reply is one after one basis it means you may receive reply in 5minutes or it may take 24-48 hrs, its totally depending upon work load and support queue. And if your query requires testing/checking then it may take additional time.
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Recent Comments :
Support :

Our verified developers are dedicated to provide best guaranteed support reply by ticketing system. We have been providing ticket support reply to each of our registered clients since 2017 and our estimate reply time is 24/72 hrs, also know it may take additional time if your query requires testing/checking by a developer.

Departments (100% gurantee ticket reply, as ticket is manually solved by developer)

See all previous tickets & running tickets

As support is provided by ticketing system, you can check previous tickets or existing running tickets.

Recent Closed Support Tickets

Subject Ticket ID Ticket DepartmentEmail Status Last Activity
Payment Confirmation & Work Order#14450New Sale / General Queryaam*********@g****.com
Closed26 Sep 2023 (07:26 PM)
Development Completed - from WEBSOLINK#14483New Sale / General Queryaam*********@g****.com
Closed26 Sep 2023 (07:25 PM)
domain#8332New Sale / General Queryman*************@g****.com
Closed22 Sep 2023 (02:12 PM)
Payment Confirmation & Work Order - from WEBSOLINK -#14364New Sale / General Queryagr**************@g****.com
Closed20 Sep 2023 (06:15 PM)
Quote for Unlimited eCommerce Website & Android APP - WEBSOLINK#14444New Sale / General Queryaam*********@g****.com
Closed19 Sep 2023 (02:15 PM)
Resolved Tickets107Last 30 Days from Today
Resolved Tickets337Last 90 Days from Today
Resolved Tickets14483Last 180 Days from Today
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