Fowtickets - Simple Customer Support Software With Ticketing System And Knowledge Base
Fowtickets - Simple Customer Support Software With Ticketing System And Knowledge Base

Fowtickets - Simple Customer Support Software With Ticketing System And Knowledge Base

by Developer
  • Uploaded : 30th August 2023
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Overview :

Fowtickets Simple Laravel Customer Support Software With Ticketing System And Knowledge Base dedicated to people and website owners that provide specific services and want to add a ticketing system to their website or have a helpDesk to provide assistance to customers. This system contains many features that will help to provide good support to your customers.




Features


Ticketing System:

Experience seamless issue management with automated routing, collaborative tools, and performance analytics.




Knowledge Base:

Unlock a wealth of information with structured resources, guides, and efficient search functionality.




Agents and Departments:

Elevate collaboration and issue resolution with organized support teams and efficient routing.




Email Notifications:

Stay informed with real-time updates on ticket status, agent responses, and resolutions.




Account Notifications:

Receive important account updates and information to stay informed.




OAuth Options (Facebook and Google):

Simplify login with OAuth options, providing a convenient and secure experience.




Email Verification:

Enhance security by confirming account ownership through email verification.




Two-Factor Authentication (2FA):

Add an extra layer of protection with two-factor authentication for secure logins.




Translatable:

Translate any language website easily through the translation system available to you as an admin.




RTL Supported:

Ensure seamless compatibility with Right-to-Left, enhancing accessibility for diverse audiences.






Requirements

Server Requirements

PHP 8.1x
Operating System : Linux or Windows
Shared, VPS or Dedicated Server
MySql: 5.7+

PHP Extensions

BCMath
Ctype
Fileinfo
JSON
Mbstring
OpenSSL
PDO
pdo_mysql
Tokenizer
XML
cURL
zip
GD



Demo and documentation


Frontend


Link : https://demo.vironeer.com/fowtickets


User access details


Link : https://demo.vironeer.com/fowtickets/user


Email : user@vironeer.com


Password : User1234

Agent access details


Link : https://demo.vironeer.com/fowtickets/agent


Email : agent@vironeer.com


Password : Agent1234

Admin access details


Link : https://demo.vironeer.com/fowtickets/admin


Email : admin@vironeer.com


Password : Admin1234

Documentation


Link : https://docs.vironeer.com/fowtickets/index.html




Installation

You will get a full guide to install the script, but you can always ask for our help by ordering our service for 25$.






News And Updates




ChangeLogs
Version 2.0

- Completely new and improved version

Version 1.3

[NEW] Email Notifications Added
[NEW] User Notifications Added
[NEW] Email Verification Added
[NEW] 2Fa Authentication Added
[UPDATE] Admin panel design

Version 1.2

[NEW] Advanced search added
[FIX] Ticket Attachments error fixed
[FIX] SMTP save changed error fixed

Version 1.1

[NEW] Facebook Oauth Added
[NEW] Dynamic Pages Added
[UPDATE] User Panel Updated
[UPDATE] User Details Updated

Version 1.0

- Initial Release

Quality checked by MyPortalCode

Free 3 months support

Future update from Developer

Become Reseller Partner

We Handle All Your Technical Things | Flat 20% Less Price | Sell At Your Own Price | 15% Commission On Support Renewal | Complete White Label No Branding | Transparent Support By Ticking from Your Website

FAQs :

To ensure the quality and safety of the item, you should thoroughly check overview description, demo, comments and read reviews from previous buyers if available. Initial support is available with each item & please check developer refund policy.

The process for getting support is easy after buying item you can directly get support from developer through ticketing system, support ticket is replied by the developer & reply time will vary depending on the developer. Typically, you can contact the customer support through a support ticket system. Developer should be able to help you with any technical issues or questions you have about the item.

If you are not satisfied with the code you purchased, you should first try contacting the developer to see if they can provide assistance or a resolution. If you are still not satisfied, please check developer refund policy.

A refund request may be denied if the code has already been used or modified, or if it has been longer than the platform's refund period (please check developer refund policy). Additionally, refunds may be denied if the issue with the code is due to user error or if the code has been intentionally modified or altered by the user.

Payment options when buying item will be typically, payment options can include credit/debit cards, PayPal, Razorpay, and other payment gateways.

Customisation is additional and subject to developer time availablity. So please ask the developer & confirm before making any purchase. Click on Request Customisation button below Buy Now Button or below Request Quote button.

We provide support to each clients by ticketing system with 100% guarantee reply, only for the period as per support plan terms. Support reply is one after one basis it means you may receive reply in 5minutes or it may take 24-48 hrs, its totally depending upon work load and support queue. And if your query requires testing/checking then it may take additional time.
Reviews :
Recent Reviews
Comments :
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Recent Comments :
Support :

Our verified developers are dedicated to provide best guaranteed support reply by ticketing system. We have been providing ticket support reply to each of our registered clients since 2017 and our estimate reply time is 24/72 hrs, also know it may take additional time if your query requires testing/checking by a developer.

Departments (100% gurantee ticket reply, as ticket is manually solved by developer)

See all previous tickets & running tickets

As support is provided by ticketing system, you can check previous tickets or existing running tickets.

Recent Closed Support Tickets


Subject Ticket ID Ticket DepartmentEmail Status Last Activity
Change of Email id#14971Technical Supportbj@b*********.com
Closed16 Feb 2024 (06:50 PM)
Somali#15055New Sale / General Querymax**********@g****.com
Closed16 Feb 2024 (03:39 AM)
Request of a Developer#13155New Sale / General Querycba*******@i*****.com
Closed15 Feb 2024 (03:32 PM)
Cbadeoriay**m** mail smtp check#14809Server / Billingcba*******@i*****.com
Closed15 Feb 2024 (03:29 PM)
how edit it static menu in hearder in the site#14878Technical Supportsom************@g****.com
Closed10 Jan 2024 (03:41 AM)
Resolved Tickets15055Last 30 Days from Today
Resolved Tickets248Last 90 Days from Today
Resolved Tickets684Last 180 Days from Today