Introduction
Ticksify is a simple, self-hosted and easy-to-use customer support application built with Laravel, Livewire, and Tailwind CSS. It is a fully responsive and mobile-friendly application. A perfect solution for small and medium-sized businesses to manage their customer support. It is a great alternative to other expensive customer support software like Zendesk, Freshdesk, etc. Tech Stack Laravel 9 Livewire Alpine.js and Tailwind CSSFeatures
The current release of Ticksify covers most of the basic features for a complete eCommerce platform including:
Customer account login credentials: URL: https://demo.ticksify.com/login email: user@ticksify.com password: password
Agent account login credentials: URL: https://demo.ticksify.com/agent/login email: agent@ticksify.com password: password
Admin account login credentials: URL: https://demo.ticksify.com/agent/login email: admin@ticksify.com password: passwordDocumentationTo make it easy for you to install and manage Ticksify, I have created an online documentation website. Check it out at: docs.ticksify.comReleases
1.2.2 Features Added new pagination style for comment Added new auto assignment feature Bug fixes Fix ticket submission on the category of Envato products that do not require a license Fix the confirmation while deleting an article Fix logo and favicon upload issue and some typo fixes
1.2.1 Minor bug fixes and performance improvements.
1.2.0 Features Added new dark mode feature Improvements Lot of styling improvements Upgrade to Laravel v9.37 which make blade rendering up to 92% faster
1.1.1 Minor bug fixes and performance improvements.
1.1.0 Features Added User/Agent ban hammer Added ReCaptcha v3 support Added in-app notification Added collapse/expand on every setting’s section Added user registration enable/disable Improvements Change ticket priority from normal to medium Set smaller width of user/agent list Bug fixes Fix the error when the user submits a new ticket and there is no category available Prevent the user submits a new comment if the ticket has been closed
1.0.1 Minor bug fixes and performance improvements.
1.0.0 The first release.
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