Ticksify - Customer Support Software for Freelancers and SMBs

Due to the fact that Envato API doesn’t have a sandbox mode, I have decided to record a video on how to create a personal token and use it to fetch items from Envato to your product database. Please take a look at the video preview of this item.

Introduction

Ticksify is a simple, self-hosted and easy-to-use customer support application built with Laravel, Livewire, and Tailwind CSS. It is a fully responsive and mobile-friendly application. A perfect solution for small and medium-sized businesses to manage their customer support. It is a great alternative to other expensive customer support software like Zendesk, Freshdesk, etc. Tech Stack Laravel 9 Livewire Alpine.js and Tailwind CSSFeatures

The current release of Ticksify covers most of the basic features for a complete eCommerce platform including:
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Integrated with Envato API Knowledge Base Ticketing System Customer Portal Agent Portal Admin Portal Multi-language Support Multi-timezone Support Email NotificationsDemonstrationPlease be noted that all data will be reset to its default state every hour.

Customer account login credentials: URL: https://demo.ticksify.com/login email: [email protected] password: password

Agent account login credentials: URL: https://demo.ticksify.com/agent/login email: [email protected] password: password

Admin account login credentials: URL: https://demo.ticksify.com/agent/login email: [email protected] password: passwordDocumentationTo make it easy for you to install and manage Ticksify, I have created an online documentation website. Check it out at: docs.ticksify.comReleases

1.2.2 Features Added new pagination style for comment Added new auto assignment feature Bug fixes Fix ticket submission on the category of Envato products that do not require a license Fix the confirmation while deleting an article Fix logo and favicon upload issue and some typo fixes

1.2.1 Minor bug fixes and performance improvements.

1.2.0 Features Added new dark mode feature Improvements Lot of styling improvements Upgrade to Laravel v9.37 which make blade rendering up to 92% faster

1.1.1 Minor bug fixes and performance improvements.

1.1.0 Features Added User/Agent ban hammer Added ReCaptcha v3 support Added in-app notification Added collapse/expand on every setting’s section Added user registration enable/disable Improvements Change ticket priority from normal to medium Set smaller width of user/agent list Bug fixes Fix the error when the user submits a new ticket and there is no category available Prevent the user submits a new comment if the ticket has been closed

1.0.1 Minor bug fixes and performance improvements.

1.0.0 The first release.

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Ticksify - Customer Support Software for Freelancers and SMBs