Ticksify - Customer Support Software for Freelancers and SMBs
Ticksify - Customer Support Software for Freelancers and SMBs

Ticksify - Customer Support Software for Freelancers and SMBs

by Developer
  • Uploaded : 27th February 2023
  • Views : 68
Overview :

Due to the fact that Envato API doesn’t have a sandbox mode, I have decided to record a video on how to create a personal token and use it to fetch items from Envato to your product database. Please take a look at the video preview of this item.


Ticksify is a simple, self-hosted and easy-to-use customer support application built with Laravel, Livewire, and Tailwind CSS. It is a fully responsive and mobile-friendly application. A perfect solution for small and medium-sized businesses to manage their customer support. It is a great alternative to other expensive customer support software like Zendesk, Freshdesk, etc.

Tech Stack Laravel 9 Livewire Alpine.js and Tailwind CSS Features

The current release of Ticksify covers most of the basic features for a complete eCommerce platform including:

Integrated with Envato API Knowledge Base Ticketing System Customer Portal Agent Portal Admin Portal Multi-language Support Multi-timezone Support Email Notifications Demonstration Please be noted that all data will be reset to its default state every hour.

Customer account login credentials:

URL: https://demo.ticksify.com/login email: [email protected] password: password

Agent account login credentials:

URL: https://demo.ticksify.com/agent/login email: [email protected] password: password

Admin account login credentials:

URL: https://demo.ticksify.com/agent/login email: [email protected] password: password Documentation To make it easy for you to install and manage Ticksify, I have created an online documentation website. Check it out at: docs.ticksify.com Releases


Features Added new pagination style for comment Added new auto assignment feature Bug fixes Fix ticket submission on the category of Envato products that do not require a license Fix the confirmation while deleting an article Fix logo and favicon upload issue and some typo fixes


Minor bug fixes and performance improvements.


Features Added new dark mode feature Improvements Lot of styling improvements Upgrade to Laravel v9.37 which make blade rendering up to 92% faster


Minor bug fixes and performance improvements.


Features Added User/Agent ban hammer Added ReCaptcha v3 support Added in-app notification Added collapse/expand on every setting’s section Added user registration enable/disable Improvements Change ticket priority from normal to medium Set smaller width of user/agent list Bug fixes Fix the error when the user submits a new ticket and there is no category available Prevent the user submits a new comment if the ticket has been closed


Minor bug fixes and performance improvements.


The first release.

FAQs :

To ensure the quality and safety of the item, you should thoroughly check overview description, demo, comments and read reviews from previous buyers if available. Initial support is available with each item & 15 days refund policy is available when your purchased item does not work.

The process for getting support is easy after buying item you can directly get support from developer through ticketing system, support ticket is replied by the developer & reply time will vary depending on the developer. Typically, you can contact the customer support through a support ticket system. Developer should be able to help you with any technical issues or questions you have about the item.

If you are not satisfied with the code you purchased, you should first try contacting the developer to see if they can provide assistance or a resolution. If you are still not satisfied, you may be able to request a refund. Be sure to request refund within 15 days of purchase as per refund policy and guidelines.

A refund request may be denied if the code has already been used or modified, or if it has been longer than the platform's refund period (15 days). Additionally, refunds may be denied if the issue with the code is due to user error or if the code has been intentionally modified or altered by the user.

Payment options when buying item will be typically, payment options can include credit/debit cards, PayPal, Razorpay, and other payment gateways.

Customisation is additional and subject to developer time availablity. So please ask the developer & confirm before making any purchase. Click on Request Customisation button below Buy Now Button or below Request Quote button.
Reviews :

No review yet. Only purchased user can post review.

Comments :

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Leave A Comment :

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Support :

Our verified developers are dedicated to provide best guaranteed support reply by ticketing system. We have been providing ticket support reply to each of our registered clients since 2017 and our estimate reply time is 24/72 hrs, also know it may take additional time if your query requires testing/checking by a developer.

Departments (100% gurantee ticket reply, as ticket is manually solved by developer)

See all previous tickets & running tickets

As support is provided by ticketing system, you can check previous tickets or existing running tickets.

Recent Closed Support Tickets

Subject Ticket ID Ticket DepartmentEmail Status Last Activity
Quote for Delivery GPS Live Tracking Feature#13948Modification / Customization(Extra Cost)exa*************@g****.com
Closed31 May 2023 (04:32 PM)
Problem in app#13897Technical Supportnir********@g****.com
Closed31 May 2023 (04:09 PM)
SEO settings #13924Technical Supportnir********@g****.com
Closed31 May 2023 (03:00 PM)
i want to activate my web site#13901Server / Billingbuy****@y****.in
Closed30 May 2023 (05:49 PM)
Modified Order: Ecommerce Website & Customization#13989New Sale / General Queryyad******@g****.com
Closed29 May 2023 (07:06 PM)
Resolved Tickets179Last 30 Days from Today
Resolved Tickets458Last 90 Days from Today
Resolved Tickets857Last 180 Days from Today