Green Support - The Support Management System
Green Support - The Support Management System

Green Support - The Support Management System

by Developer
  • Uploaded : 26th April 2023
  • Views : 242
Overview :



If you need any feature or modify any module, You can freely contact me greensoftb@gmail.com. We always provide you the best support and solution.

Green Support is a powerful support management system where you can easily manage your client support. It has a live chat and ticket management feature with built in email notification feature. It’s a web-based application where you can easily manage you customer support. If you are looking for the best support management tools I hope Green Support is best for you.






Login Details

For Admin Username: admin@example.com

Password: 123456



For Support Engineer Username: supportengineer@example.com

Password: 123456



For Client Username: client@example.com

Password: 123456




Admin Panel



Ticket List and Status Change



Ticket View & Reply



Conversation



Category



User List



General Setting



Email Setting



Frontend Home Page



Ticket Page(for client)



My Ticket List(For Login User)



Ticket View



Contact








System Required

If You want to install GREEN Support successfully. Then your server need to have following extension.




PHP >= 7.2.5

MYSQL 5.7.30 +

BCMath PHP Extension

Ctype PHP Extension

Fileinfo PHP extension

JSON PHP Extension

Mbstring PHP Extension

OpenSSL PHP Extension

PDO PHP Extension

Tokenizer PHP Extension

*XML PHP Extension




Installation Process


First download this script and upload this zip script your web server.
Unzip the script folder in your hosting server.
Then set your server php version 7.2.5+
Then set your mysql version 5.7.31+
Then set your domain document root – the public path of this project
After that you create a database manually using Cpanel/Phpmyadmin.
After that you create a Pusher Account and create a pusher app.
After that run the install script path from any web browser (http://server.com/install)

Then fill up all input field to successfully install this script.
Good Luck!!!




Feature Module (For Admin)


Dashboard Tiles
Powerful Ticket Module
Conversation Module
Category Module
User Management
Site Configure module
Email Configure




Feature Module (For Client)


Home Page
Create Ticket Page
My Ticket Page
Live Chage Page
Contact Page
Login
Register
Change Password




Upcoming Feature in version 1.5

Screen sharing feature
Ticket Module UI updated
Paid Support
FAQ Support
UI interface inprovement and much more


Version 1.1

[‘feature’] Facebook page messaging
[fix] ticket module update
[fix] setting module update
[fix] frontend facebook chat feature


Change Log


Initial release




Support

We are ready to solve your problems as soon as possible. Please feel free to write to us at greensoftb@gmail.com .We will try our best to get your five-star rating. thank you.

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Interested on this project, ask question to developer

Buy source code or get fully functional live project at low cost
Need customisation/modification services? Hire a developer starting from $25 USD minimum.
Get free consultation and quote with no obligation.

Start Free Consultation
Average reply time 15mins to 1hr

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FAQs :

To ensure the quality and safety of the item, you should thoroughly check overview description, demo, comments and read reviews from previous buyers if available. Initial support is available with each item & please check developer refund policy.

The process for getting support is easy after buying item you can directly get support from developer through ticketing system, support ticket is replied by the developer & reply time will vary depending on the developer. Typically, you can contact the customer support through a support ticket system. Developer should be able to help you with any technical issues or questions you have about the item.

If you are not satisfied with the code you purchased, you should first try contacting the developer to see if they can provide assistance or a resolution. If you are still not satisfied, please check developer refund policy.

A refund request may be denied if the code has already been used or modified, or if it has been longer than the platform's refund period (please check developer refund policy). Additionally, refunds may be denied if the issue with the code is due to user error or if the code has been intentionally modified or altered by the user.

Payment options when buying item will be typically, payment options can include credit/debit cards, PayPal, Razorpay, and other payment gateways.

Customisation is additional and subject to developer time availablity. So please ask the developer & confirm before making any purchase. Click on Request Customisation button below Buy Now Button or below Request Quote button.

We provide support to each clients by ticketing system with 100% guarantee reply, only for the period as per support plan terms. Support reply is one after one basis it means you may receive reply in 5minutes or it may take 24-48 hrs, its totally depending upon work load and support queue. And if your query requires testing/checking then it may take additional time.
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Support :

Our verified developers are dedicated to provide best guaranteed support reply by ticketing system. We have been providing ticket support reply to each of our registered clients since 2017 and our estimate reply time is 24/72 hrs, also know it may take additional time if your query requires testing/checking by a developer.

Departments (100% gurantee ticket reply, as ticket is manually solved by developer)

See all previous tickets & running tickets

As support is provided by ticketing system, you can check previous tickets or existing running tickets.

Recent Closed Support Tickets


Subject Ticket ID Ticket DepartmentEmail Status Last Activity
Need to update in kitabkopye**a**#14908Modification / Customization(Extra Cost)cba*******@i*****.com
Closed10 Apr 2024 (05:11 PM)
Quote for Multi Vendor Multi Location Ecommerce Website & APP#15197New Sale / General Querykrm******@g****.com
Closed05 Apr 2024 (06:19 PM)
Server is not running#15195Server / Billingsom************@g****.com
Closed03 Apr 2024 (04:59 PM)
Update 14,Feb,2024#15047Technical Supportcba*******@i*****.com
Closed28 Mar 2024 (09:57 AM)
portal not opening #15030Technical Supportbj@b*********.com
Closed28 Mar 2024 (09:56 AM)
Resolved Tickets64Last 30 Days from Today
Resolved Tickets234Last 90 Days from Today
Resolved Tickets532Last 180 Days from Today