Green Support - The Support Management System
Green Support - The Support Management System

Green Support - The Support Management System

by Developer
  • Uploaded : 26th April 2023
  • Views : 93
Overview :

If you need any feature or modify any module, You can freely contact me We always provide you the best support and solution.

Green Support is a powerful support management system where you can easily manage your client support. It has a live chat and ticket management feature with built in email notification feature. It’s a web-based application where you can easily manage you customer support. If you are looking for the best support management tools I hope Green Support is best for you.

Login Details For Admin Username:
Password: 123456
For Support Engineer Username:
Password: 123456
For Client Username:
Password: 123456

Admin Panel Ticket List and Status Change Ticket View & Reply Conversation Category User List General Setting Email Setting Frontend Home Page Ticket Page(for client) My Ticket List(For Login User) Ticket View Contact

System Required

If You want to install GREEN Support successfully. Then your server need to have following extension.

PHP >= 7.2.5 MYSQL 5.7.30 + BCMath PHP Extension Ctype PHP Extension Fileinfo PHP extension JSON PHP Extension Mbstring PHP Extension OpenSSL PHP Extension PDO PHP Extension Tokenizer PHP Extension *XML PHP Extension
Installation Process First download this script and upload this zip script your web server. Unzip the script folder in your hosting server. Then set your server php version 7.2.5+ Then set your mysql version 5.7.31+ Then set your domain document root – the public path of this project After that you create a database manually using Cpanel/Phpmyadmin. After that you create a Pusher Account and create a pusher app. After that run the install script path from any web browser ( Then fill up all input field to successfully install this script. Good Luck!!!
Feature Module (For Admin) Dashboard Tiles Powerful Ticket Module Conversation Module Category Module User Management Site Configure module Email Configure
Feature Module (For Client) Home Page Create Ticket Page My Ticket Page Live Chage Page Contact Page Login Register Change Password
Upcoming Feature in version 1.5 Screen sharing feature Ticket Module UI updated Paid Support FAQ Support UI interface inprovement and much more Version 1.1 [‘feature’] Facebook page messaging [fix] ticket module update [fix] setting module update [fix] frontend facebook chat feature Change Log Initial release

We are ready to solve your problems as soon as possible. Please feel free to write to us at .We will try our best to get your five-star rating. thank you.

FAQs :

To ensure the quality and safety of the item, you should thoroughly check overview description, demo, comments and read reviews from previous buyers if available. Initial support is available with each item & 15 days refund policy is available when your purchased item does not work.

The process for getting support is easy after buying item you can directly get support from developer through ticketing system, support ticket is replied by the developer & reply time will vary depending on the developer. Typically, you can contact the customer support through a support ticket system. Developer should be able to help you with any technical issues or questions you have about the item.

If you are not satisfied with the code you purchased, you should first try contacting the developer to see if they can provide assistance or a resolution. If you are still not satisfied, you may be able to request a refund. Be sure to request refund within 15 days of purchase as per refund policy and guidelines.

A refund request may be denied if the code has already been used or modified, or if it has been longer than the platform's refund period (15 days). Additionally, refunds may be denied if the issue with the code is due to user error or if the code has been intentionally modified or altered by the user.

Payment options when buying item will be typically, payment options can include credit/debit cards, PayPal, Razorpay, and other payment gateways.

Customisation is additional and subject to developer time availablity. So please ask the developer & confirm before making any purchase. Click on Request Customisation button below Buy Now Button or below Request Quote button.

We provide support to each clients by ticketing system with 100% guarantee reply, only for the period as per support plan terms. Support reply is one after one basis it means you may receive reply in 5minutes or it may take 24-48 hrs, its totally depending upon work load and support queue. And if your query requires testing/checking then it may take additional time.
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Recent Comments :
Support :

Our verified developers are dedicated to provide best guaranteed support reply by ticketing system. We have been providing ticket support reply to each of our registered clients since 2017 and our estimate reply time is 24/72 hrs, also know it may take additional time if your query requires testing/checking by a developer.

Departments (100% gurantee ticket reply, as ticket is manually solved by developer)

See all previous tickets & running tickets

As support is provided by ticketing system, you can check previous tickets or existing running tickets.

Recent Closed Support Tickets

Subject Ticket ID Ticket DepartmentEmail Status Last Activity
Not able to update info under Contact us#14529Technical Supportaam*********@g****.com
Closed29 Sep 2023 (05:17 PM)
Payment Confirmation & Work Order#14450New Sale / General Queryaam*********@g****.com
Closed26 Sep 2023 (07:26 PM)
Development Completed - from WEBSOLINK#14483New Sale / General Queryaam*********@g****.com
Closed26 Sep 2023 (07:25 PM)
domain#8332New Sale / General Queryman*************@g****.com
Closed22 Sep 2023 (02:12 PM)
Payment Confirmation & Work Order - from WEBSOLINK -#14364New Sale / General Queryagr**************@g****.com
Closed20 Sep 2023 (06:15 PM)
Resolved Tickets153Last 30 Days from Today
Resolved Tickets348Last 90 Days from Today
Resolved Tickets842Last 180 Days from Today